GLOBAL DEX BEST PRACTICE
Turn DEX insights into ongoing action
Our experts works alongside your team to interpret digital employee experience insights, connect it to organizational priorities, and keep acting on it over time.
CONTINUAL IMPROVEMENT
Connected capabilities
Build, Improve, and Extend are concurrent disciplines that reinforce one another—not sequential steps. Teams can work across all three according to their priorities.
Build • Improve • Extend — connected around ongoing DEX action.
Build
Establish DEX foundations by interpreting data, connecting findings to priorities, and supporting discovery, implementation, enablement, and governance.
Improve
Address recurring issues through automation, aligned remediation, employee engagement, skills, and cross-platform workflows.
Extend
Extend DEX insights into decisions about assets and investment, collaborating across IT, security, digital workplace, compliance, networking, and application management.
FOUNDATIONAL PRACTICE
Establish practical DEX foundations
sustainableIT works alongside your teams to interpret DEX data, connect findings to priorities, and ground implementation in employee needs and operational reality.
Discovery & implementation
Support platform readiness, integration, and practical rollout.
Enablement & governance
Build stewardship, operating guardrails, and practical skills.
OPERATIONAL REMEDIATION
Turn recurring issues into automated remediation
Automation, aligned remediation, employee engagement, skills, and cross-platform workflows can help teams address recurring friction. A performance slowdown may prompt investigation and coordinated remediation; the right response depends on context.
Illustrative signal-to-action
Performance slowdown → investigation → aligned remediation. This is an example of a possible response, not a promised outcome.
ENTERPRISE DECISION CONTEXT
Bring DEX insight into enterprise decisions
Extend insights into decisions involving assets and investments. sustainableIT helps teams consider employee experience alongside broader operational context.
A cross-functional view
IT, security, digital workplace, compliance, networking, and application management may all contribute to the employee experience conversation.
Shared context for asset health, security, and employee experience decisions.
AN INTEGRATED MODEL
Technology, services, and value realization
sustainanleIT brings together TeamViewer DEX technology, hands-on services, and value realization as instrumental parts of a practical operating model.
DEX technology
TeamViewer Dex and TeamViewer One provides the insights teams need to understand digital employee experience.
Services around DEX
Our practitioners work alongside your teams to interpret insights and coordinate action.
Value realization
Connect observations and actions to organizational priorities and ongoing decision making.
Illustrative signal-to-action contexts
Employee sentiment
Can inform experience priorities.
Compliance risk
May prompt cross-functional review.
Automation opportunity
May prompt workflow consideration.
Start with the insight you already have.
Let’s discuss your people, priorities, and how sustainableIT deliver best in class DEX.