Shopping – Dramatically cuts your helpdesk and support costs
Shopping™ delivers immediate and significant cost reductions. By providing a simple self service software portal or service catalogue, users are empowered to locate and automatically install the software they need to do their jobs. All this is achieved without help desk intervention. Due to its flexibility, Shopping can also be configured to support any workflow, from ordering a laptop to the automation of access to resources based on active directory.
- Save money now – Handle user requests for new applications through your own enterprise software store
- Get up and running fast – Out-the-box integration with ConfigMgr means ultra-fast deployment
- Cut your software license spend – Let users rent applications by installing them on-demand, using them only while they need them
- Free your users – Users request applications using a self service software portal, installing software to the desktop in minutes
- Launch your own software store – Customize your own enterprise software store ready to be populated with your corporate applications
- Dramatically reduces help desk costs by cutting the number of calls your service and support teams take
- Reduces software license costs through a software rental model, limiting use of certain applications to a period of time and allowing for automatic software and license reuse
- Empowers self service, so users can choose the software they need, when they need it, controlling the delivery time to minimize disruption, increasing productivity and satisfaction
- Delivers branch office administration and local control, allowing delegation of control and install on behalf of users to regional, site or departmental administrators
- Provides better visibility and control of software licenses deployed across your organization, improving software license management
- Integrates reporting on delivery and installation to measure success and gain a detailed understanding about software licensing and usage across the business
- Automates authorization workflow , ensuring licensed software is accounted for and only delivered to those with approval to use it
- Lowers help desk costs by delivering a fully configurable and automated request-to-delivery approval process, defining single approvers, approval groups or approval chains as required
- Completely customizable, to fit your organizations look and feel, with multiple language options and an API to enable integration with third party applications
For more information around how Shopping eliminates waste in your organisation, watch this short product video below.
Service catalogue with a difference
Shopping is as service catalogue that is intuitive and both easy to implement and configure. As such it does not require months of configuration and implementation like other solutions on the market.
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